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Reverse engineer a declining sales team into a high-performance growth machine

2 min read

What issues were Interactive Pro facing?

The need to engage with an external partner was driven by a challenging target of doubling their revenue. Also, the market challenges showed an uplift in competition and suppliers’ brand & PR issues. This was naturally having an impact on the sales team and even though the team were very experienced, some of the inevitable bad habits were creeping in.

The results

As a result of the programme, Interactive Pro saw increased productivity in the sales team. SBR managed to turn the sales team’s approach to selling to be much more productive and positive. Interactive Pro found increased activity levels with the call time increasing to almost two hours per day. The work ethic improved in general as there was a lot more trust in the management’s decisions, rather than in the previous battles against unproductive rationalisations!

Bojan Manevski
Head of Sales

SBR’s approach

The only way to make a long-term transformation was to have a true understanding of the current client’s situation. The consult phase was designed to understand the bad habits of the sales team and to understand the company processes. That enabled SBR to develop a bespoke programme of success. After the consultation with the senior management, SBR developed a programme focusing on sales skills as well as having a core emphasis on a productive sales mentality, and self-management.

About Interactive Pro

Interactive Pro is an award-winning e-learning software provider that provides education & qualifications, collaborating with some of the world’s leading institutions.

Company size

51-200 employees

Industry

E-learning providers

SBR services

Sales enablement, sales performance, sales training, sales coaching

Cover for Case-Study_Interactive-Pro_SBR-Consulting

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