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Sales Leadership

Module 1

Building a plan

  • Market definition / segmentation (Where should we focus?)
  • Market attack planning (What are the key themes and how are we positioned / differentiated?)
  • Defining the customer process / buying process.
  • Sales org design and revenue modelling (How many people do we need?)
  • Account tiering and target setting and allocation.
  • Territory planning and allocation.

Module 2

Managing individuals: Performance coaching

  • Structured / unstructured & individual / group coaching.
  • The 2-6-2 model.
  • Situational leadership and ECCE (Tuckman, aligning situational leadership to coach & the competency framework; the skill-will matrix; the LAW).
  • Succession planning & career development conversations.
  • Coaching conversations (Praise & redirect; deal reviews; pipeline reviews).
  • Performance appraisals & effective PIPs.
  • Shadowing.
  • Motivating people (Motivational theories; compensation & incentives).

Module 3

Managing teams

  • Team culture & dynamics.
  • Hire the best.
  • Onboarding.
  • Managing your peers.
  • Running an effective team meeting (Recognise, educate, promote, interactive).
  • Managing hybrid teams (Inside vs. outside / virtual).

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