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Aligning Marketing, Sales, and Customer Success – Part 1

Duration: 30 min podcast

About this episode

In this part 1 of 2 with Teresa Allan, we explore the necessity of integrating marketing, sales and customer success functions to enhance your customer’s experiences and drive growth. Teresa is the Managing Partner at Magnus Consulting and she highlights the shared objectives across these potential siloes and discusses the barriers caused by misaligned goals and misunderstood roles. Teresa shares the importance of collaborative strategies, leadership alignment, and a holistic approach to business metrics to build a unified growth engine.

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Speakers

Teresa Allan

Managing Partner of Magnus Consulting

Teresa has over 20 years of experience in deep growth through marketing & sales transformation, operational efficiency, and customer-centric strategies.

Matt Best

Principal Consultant of SBR Consulting

With over 15 years working support customer success teams, Matt drives revenue growth through strategic sales transformation programmes.

Jonny Adams

Managing Consultant of SBR Consulting

Jonny is a chartered management consultant who leads global transformation programmes for over 15 years, across multiple sectors.

Ready to accelerate your revenue growth?