Centricity in SaaS: Lesley Ronaldson keeps the customer first

Episode 6 from SBR’s ‘The Growth Workshop Podcast’

Duration: 40 min podcast

About this episode

We discuss strategies with Lesley Ronaldson (VP of Sales EMEA at Gong) on the importance of a customer-centric approach to digital transformation for your business. She shares her experiences and practical tips that you can use to understand customer needs for business success in the digital age.

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Speakers

Lesley Ronaldson

Vice President EMEA of Gong

Dynamic sales leader skilled in AI-driven success, known for organisational agility and strategic impact.

Matt Best

Principal Consultant of SBR Consulting

With over 15 years working support customer success teams, Matt drives revenue growth through strategic sales transformation programmes.

Jonny Adams

Managing Consultant of SBR Consulting

Jonny is a chartered management consultant who leads global transformation programmes for over 15 years, across multiple sectors.

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