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Alignment for commercial success

We explore the necessity of integrating marketing, sales, and customer success functions to enhance your customer’s experiences and drive growth. Teresa is the Managing Partner at Magnus Consulting who highlights the shared objectives across these potential siloes and discusses the barriers caused by misaligned goals and misunderstood roles.

Teresa shares the importance of collaborative strategies, leadership alignment, and a holistic approach to business metrics to build a unified growth engine.

Teresa presents a structured framework for aligning your teams against the “P Framework to Commercial Excellence”: Priorities, Planning, Positioning, People, Processes, Platforms, and Performance.”

She emphasises the need for unified goals, cross-functional collaboration, and shared ownership of outcomes to overcome common misalignments. By integrating these elements, businesses can achieve measurable improvements in efficiency, customer retention, and revenue growth, fostering a more cohesive and productive working environment.

P Framework to Commercial Excellence

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Speakers

Teresa Allan

Managing Partner of Magnus Consulting

Teresa has over 20 years of experience in deep growth through marketing & sales transformation, operational efficiency, and customer-centric strategies.

Jonny Adams

Managing Consultant of SBR Consulting

Jonny is a chartered management consultant who leads global transformation programmes for over 15 years, across multiple sectors.

Matt Best

Principal Consultant of SBR Consulting

With over 15 years working support customer success teams, Matt drives revenue growth through strategic sales transformation programmes.

Ready to accelerate your revenue growth?